Edward Zitron is right about why companies struggle long term
I spent a lot of last year trying to understand why companies treated the employees they rely on for success so poorly — The Man Who Broke Capitalism; Lights Out; The Idea Factory; AI Snake Oil; Leaders Eat Last; and so on are all part of that journey. At the time I was a bit fixated on Jack Welsh and his long term impact on General Electric — which I would summarize as being overwhelmingly negative. It was a classic example of managing to short term profit metrics, instead of for long term sustainable growth by delighting your customers.
Ultimately this is why I chose to take a break from working for corporate America, as being treated like a replaceable cog in a profit machine wasn’t really working for me.
Then Edward Zitron wrote this blog post which really resonated with me…